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you are invited!
be part of Jonathan Barouch, CEO and Founder at local measure and AWS for a special verbal exchange and hands-on demonstration of the answer.
in this consultation:
cumbersome and highly-priced legacy systems can frustrate your CX sellers with redundant, repetitive duties throughout different structures and siled information.
nearby degree have interaction for Amazon connect is an omnichannel agent computing device for touch facilities to manage all inbound client conversations throughout voice, e-mail and virtual messaging. It’s a unmarried pane of glass that considerably improves agent productiveness and enables a meaningful user enjoy.
interact for Amazon connect integrates with all your enterprise packages, giving agents direct get entry to to client attributes, previous transactions, cautioned help articles, and related ticket records. This access allows sellers to paintings smarter and solve patron inquiries faster via workflow automation, challenge routing and understanding base integration.
you’ll learn:
- study the pinnacle challenges going through customer support retailers these days
- listen how nearby dimension can improve time to price
- Watch a demonstration of the answer in exercise on demand
Speaker Bio
Jonathan Barouch is the founder and CEO of the real-time client communique platform local measure. Nearby degree has workplaces in Sydney, Amsterdam, Barcelona, Miami and Singapore and won the 2021 ICMI worldwide contact center Awards inside the “high-quality New era” class. Neighborhood measure interact for Amazon join is an omnichannel agent computing device for contact facilities to manipulate all inbound purchaser conversations across voice, e-mail and digital messaging in a single region. It’s a unmarried pane of glass that gives centralized customer information, actual-time statistics and workflow automation to noticeably enhance agent productiveness and supply meaningful customer stories.
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